Terms of Service

The Services are operated by TCoops ("we", "us", "our").

[email protected]

When a Service is in beta, you acknowledge:

• ⚠ Features may change without notice
• ⚠ The Service may be unstable or unavailable
• ⚠ Data may be reset during development
• ⚠ Access may be revoked at any time

Beta testers agree not to publicly share screenshots, unreleased feature details, or descriptions of in-development functionality without prior written permission from TCoops. Any feedback, bug reports, feature suggestions, or ideas submitted during the beta may be used by TCoops to improve the product without compensation, obligation, or attribution to the submitter. Participation in the FIM beta is voluntary and unpaid, and TCoops may revoke beta access at any time, for any reason, without notice or liability. Data entered into FIM during the beta period (spools, projects, supplies, usage logs) is not guaranteed to persist through major version migrations, so you should not rely on FIM as your sole record of inventory during the beta period. Beta testers will be asked to explicitly accept a Beta Access Agreement on first login to FIM; acceptance is recorded with a timestamp, and continued use of FIM after accepting constitutes ongoing agreement to these terms. Individual features in limited release may require accepting an additional feature-specific agreement before use; acceptance is recorded with a timestamp and version.

If you create an account, you agree to:

• ✓ Provide accurate information
• ✓ Keep credentials confidential
• ✓ Report unauthorized access
• ✓ Take responsibility for activity

You must NOT:

• ✗ Facilitate phishing, scams, malware, or fraud
• ✗ Harass, abuse, or harm others
• ✗ Access systems without authorization
• ✗ Reverse engineer or overload Services
• ✗ Violate applicable laws

You are responsible for content you create, upload, or configure. You represent that:

• → You have rights to the content
• → Content doesn't infringe third-party rights
• → Content is lawful and doesn't harm users

If you purchase paid features:

• • Payments processed by a third-party payment processor
• • Subscriptions may renew automatically
• • Pricing may change with notice

We own all rights to the Services, including design, code, branding, and content we create (except user-provided content).

You receive a limited, revocable, non-transferable license to use the Services in accordance with these Terms.

The Services may rely on third-party providers (authentication, analytics, payments, hosting). Your use of those services may be governed by their own terms and privacy policies.

• • Not liable for indirect, incidental, or consequential damages
• • Not liable for loss of profits, data, or goodwill
• • Total liability limited to amount paid in prior 12 months, or $50 CAD

You may stop using Services at any time. We may suspend or terminate access if:

• • You violate these Terms
• • Your use poses risk to users or Services
• • Required by law or third-party providers
• • For operational or development reasons

These Terms are governed by the laws of the Province of Alberta, Canada. Disputes will be brought in courts located in Alberta, Canada.

GDPR rights are respected for users in the European Economic Area. EEA users may exercise their rights under GDPR by contacting us at [email protected].

We may update these Terms from time to time. The "Last Updated" date will reflect revisions. Continued use after changes means you accept the updated Terms.

For beta participants in FIM (Filament Inventory Manager), analytics are enabled when you accept the Beta Access Agreement, which describes them. Analytics capture is off until that point. Outside the beta programme, a consent banner is shown on first use and nothing is captured until you accept it. The analytics are described in our Privacy Policy. You may withdraw consent at any time as described in the Privacy Policy.

Access to FIM is currently limited to an invite-only beta. Signing up through Google Sign-In and answering the beta questions is an application for access, not a guarantee of a place, founder pricing or discounts. Applications are reviewed personally and selected on use case, setup and ability to give meaningful feedback. If you sign in but do not complete signup, we delete your account automatically after 14 days.

Inventory, project, and supply data you enter into FIM belongs to you. We do not use your inventory content for any purpose other than displaying it back to you.

FIM is provided without any uptime guarantee. Features may be modified, added, or removed at any time without prior notice.

Features may change, and data loss during major migrations — while unlikely — cannot be fully guaranteed.

You may not:

• ✗ Access FIM via automated scripts or scrapers
• ✗ Use FIM for competitive intelligence purposes